Q What is the minimum order quantity (MOQ)?
AMOQ varies by product line, typically starting at 10 units for standard models. Custom OEM/ODM orders may have higher minimums depending on tooling requirements. Contact us with your specific needs and we'll provide exact MOQ and pricing.
Q How long does production take for a standard order?
AStandard orders are normally shipped within 8–10 days after order confirmation and receipt of deposit. Custom orders take approximately 25 days. Lead time for repeat orders is shorter, as we pre-stage materials for our long-term partners.
Q Can I visit the factory before placing an order?
AYes, we welcome customers to visit our factory. Our factory is located in Zhongshan, Guangdong. Please inform us of your visiting date and contact information in advance, and we will make all arrangements for you.
Q What payment terms do you offer?
AWe accept payment by T/T. Standard terms are 30% deposit, with 70% balance due before shipment. Other terms can be negotiated for long-term partners.
Q What trade terms do you offer?
AWe support EXW (Zhongshan), FOB Guangzhou, FOB Shenzhen and FOB Zhuhai. For EXW, goods are ready at our factory. For FOB ports, we cover inland delivery to the port. All export documents will be provided
Q What certifications do your products carry?
AOur products are certified with CE, CQC and more.Depending on your target region, we can assist you in applying for other required certifications.
